There are a few ways to contact Spider Canada, and the quickest answer usually depends on what you need. Most questions about fit, fabric and prints are already covered across the site, so it is worth a quick look before you write in, since the answer is often there already.
Before You Get in Touch
If the question is about which size to take, the Spider Canada size guide sets out how the oversized cut runs and gives flat measurements for the hoodies and the tees. If it is about washing or keeping a print, the Spider Canada product care page covers the whole range in one routine, and the Spider Canada FAQ answers most of the rest in plain language.
Questions About an Order
For anything tied to an order you have already placed, have the order reference to hand so it can be found quickly. Checking the details against your confirmation first often answers the question before anyone has to reply, especially where it concerns which items shipped together or which size was chosen at checkout.
Questions About the Range
If you are still deciding, tell us the piece and the size you usually wear, and we can point you to the closest fit. Questions about a specific print, a colorway or whether something is coming back in stock are all welcome too, and the more detail you give, the sharper the answer tends to be.
Sizing and Fit Help
Fit is the thing people most often write in about, because an oversized, dropped-shoulder cut behaves differently from a regular hoodie. If you can measure a piece you already own flat across the chest and send that figure, it is far easier to match you to the right size than working from a label alone.
Where to Look Next
The whole catalogue, with every print family and colorway, sits in Spider Canada, and the newest pieces are gathered together in the full Spider Canada shop so you can see what has just landed.